Privacy Policy

Last updated: 03/10/2025

1. Introduction

Welcome to Spanish Orange. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website and services.

This policy applies only to online activities and visitors to our website. It does not cover information collected offline or via other channels.

2. Consent

By using our website, you confirm that you have read, understood, and accept this Privacy Policy. For cookies and tracking tools that are not strictly necessary, we request explicit consent (via a cookie banner or preferences panel).

3. Information We Collect

We may collect:

  • Contact information: name, email address, phone number, address (when you contact us or enroll)
  • Class and learning data: language level, course preferences, exam goals
  • Payment and billing data: bank transfer details or transaction records (if applicable)
  • Technical data: IP address, browser type, device, date/time stamps (via log files and analytics)

4. How We Use Your Information

We use your data to:

  • Provide and maintain our website and services
  • Personalize and enhance your experience
  • Process your bookings, lessons, and payments
  • Communicate with you (e.g. confirmations, updates, newsletters)
  • Analyze usage and trends to improve content and performance
  • Detect and prevent fraud or abuse

We will never sell your personal data to third parties for marketing purposes.

5. Log Files & Analytics

We use log files and analytics tools (e.g. Google Analytics) to collect technical data such as IP addresses, referring/exit pages, browser type, and device information. These are used to analyze trends and improve the site. This data is not linked to personally identifiable information.

6. Cookies & Tracking Technologies

We use cookies and web beacons to:

  • Store visitor preferences
  • Track pages visited
  • Provide embedded content (e.g. YouTube)

Some cookies are from third parties (e.g. Google’s DART cookies for advertising). You may opt out of DART cookies via Google Ad Settings.
You can manage or disable cookies via your browser settings, though this may affect site functionality.

7. Third-Party Services & Advertising

We may integrate third-party services (e.g. payment processors, Zoom, social media embeds). These services have their own privacy policies.
We have no control over cookies placed by third parties; please refer to their policies for opt-out mechanisms.

8. Data Retention & Storage

We retain your data only as long as necessary to fulfil its purpose or comply with legal requirements.
Upon request, we may delete or anonymize your data unless retention is required for legal or accounting purposes.

9. Your Data Protection Rights

Under applicable laws (e.g. GDPR), you have rights to:

  • Request access to your personal data
  • Correct or update information
  • Request deletion (right to erasure)
  • Request restriction of processing
  • Object to processing
  • Request data portability

You may submit a request through the contact information below. We aim to respond within one month.

10. Children’s Privacy

We do not knowingly collect personal information from children under 13 without parental consent.
If you believe your child has provided us with personal information, please contact us so we can remove it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be posted here, including the “Last updated” date.

12. Contact

If you have questions or concerns about this Privacy Policy or your data, contact me at:
María Caro / Spanish Orange
spanishorangeinfo@gmail.com

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